CNCF-hosted Co-located Events North America 2024

The story of a shift from on an premise container orchestration platform to a cloud based, feature rich, platform that became the first of it's kind in the company. We will share the challenges we saw in the "current state" on-premise platform (infra scalability, observability gaps, inconsistent security design, usability for customers, etc). We will discuss the process used to design the new platform including inclusion of customer feedback, how tooling was selected, how each was used to addressed the gaps and significantly improve the platform, and strategies on ensuring success for consumers of all skill levels. A few tools used include Amazon EKS, Tetrate (observability, security, and access control patterns), Karpenter (automate node scaling, ensure 99.99% HA, control cost, and address infra DR needs), Velero (automate cluster configuration backups and restores), Cloudability (cost reporting), and integration with service now for automated CI creation and deletion of CI's.